VI

CAREEROPPORTUNITIES 

Why
YOLA?

“At YOLA, we do believe people are considered the most vital aspect for an organization and are the most valuable asset, thus, YOLA emphasizes on developing human resource development and organizational culture
 
Join us to unleash the power within you!”

JOB VACANCIES

  • Education consultant

    Binh Tan District | 12/06/2018

    Job Description

    Working location: Binh Tan Dist., HCMC

    • Customer consultation, tailoring of course to customer need, calculate and inform course price
    • Manage customer walk-ins, telephone and email inquiries
    • Coordinate class opening and scheduling with other Education Consultants and Supervisor/Manager
    • Provide excellent post-sales service and follow-up to maintain high customer satisfaction
    • Manage center issues, receive student/parent feedback and complaints and de-escalate and resolve wherever possible
    • Identify opportunities for center improvement, work process improvement and service delivery to customers
    • Perform tasks as assigned by Center Manager and Center Supervisor
    • Assist other center and YOLA staff as needed

    Requirements

    • Minimum Bachelor Degree
    • At least 1 year work experience. Strong preference is given to individuals with customer-facing experience in education and/or service industry
    • Strong customer service mindset, results-driven and striving for work excellence
    • High moral ethics and professional work-place behavior
    • Clean and tidy in appearance and has high grooming standard

    Other

    • Degree: College
    • Age: Not limit
    • Fulltime

    Please send your application to recruitment@yola.vn

  • Course Coordinator

    Binh Tan District | 12/06/2018

    At YOLA We Offer:

    • A set of unique and effective learning products and support services catering to the learning needs of our students
    • A strong internal personal and professional support network
    • An exciting, close-knit, fun and professional working environment
    • Job diversity and opportunity to learn new skills
    • A clear career path and development plan for progress into senior positions

    Job Description

    • Manage new class openings with input from Education Consultants, Center Manager and Head Teacher
    • Follow, update, and report on students’ learning progress to parents
    • Act as contact point for parents and teachers in communicating students’ learning progress
    • Oversee, track and resolve issues related to class operations and requests from customers – parents and students
    • Provide assistance to Teachers, Head Teacher and Education Consultant teams as necessary
    • Coordinate and facilitate Midterm/Final/Retest/Make-up Tests
    • Develop strong relationships with parents and students base on trust
    • Assist other centers and YOLA staff as needed

    Requirements

    • Minimum Bachelor Degree
    • Good command of both Vietnamese and English
    • At least 1 year’s work experience. Strong preference is given to individuals with customer-facing experience in education and/or service industry and strong organizational skills
    • Strong customer service mindset, results-driven and striving for work excellence
    • Good communication, interpersonal, analytical, planning and proactive problem-solving skills
    • Good PC skills in MS Office, particularly Excel

    Other

    • Age: Not limit
    • Fulltime

    Please send your application to recruitment@yola.vn

  • Site Development Manager (Head Office)

    District 1 | 12/06/2018

    Job Description

    · In charge of the ongoing market research (real estate, demographic, competitor activities, demand size from local schools) in the assigned market to identify target areas for expansion.

    · Develop and leverage on the network of real estate brokers/developers/landlords to identify potential sites.

    · Maintain a streamlined site acquisition pipeline to achieve the center expansion target.

    · Negotiate directly with the brokers and landlords on lease terms, project requirements & drafting the lease contract.

    · Collaborate with legal team to legally qualify each potential site.

    · Manage the site assessment process to develop new center proposals. Each new center proposal consists of a technical site assessment, a financial site assessment (lease terms, OPEX and CAPEX budgets) and an assessment of the local demand.

    · Provide BE Project Manager and Center Management team the communication support with landlords to resolve issues related to the centers.

    · Regularly follow up with Center Management team and BE Project Manager to identify & execute support actions to ensure all new centers achieve their sales targets in the first six months.

    · Conduct an annual performance analysis of all training centers in the assigned market and prepare proposals for relocation or expansion of existing centers.

    · Participate in the process to develop new center concepts and new business models.

    Requirements

    ·         Bachelor Degree (technical programme is preferred).

    ·         At least 5 years of experience working for a retail/service chain, with at least 3 years directly leading a team to develop new stores/locations.

    ·         Familiar with the local education market is a plus.

    ·         Good understanding of the local real estate market.

    ·         Working experience in market research.

    ·         Understanding of business financial models.

    ·         Excellent verbal & written communication skill.

    ·         Solid organizational skills including attention to detail and multitasking skills.

    Other

    • Degree: College
    • Age: Not limit
    • Fulltime

    Please send your application to recruitment@yola.vn

Training centers